RETURNS
RETURNS MUST BE REQUESTED WITHIN 30 DAYS OF YOUR ORDER DATE FOR A FULL REFUND.
YOU WILL NEED TO CONTACT CUSTOMER SERVICE ROWLANDVISION@GMAIL.COM FOR ALL INSTRUCTIONS.
PLEASE NOTE ALL RETURNS ARE SELF-PACKAGE RETURNS.
& WE HIGHLY RECOMMEND YOU TO REUSE ORIGINAL ROWLAND VISION PACKAGING THAT THE ITEM WAS SENT IN (FOR RECYCLABLE PURPOSES).
PRODUCT MUST BE RETURNED UN-DAMAGED, IN THEIR ORIGINAL CONDITION.
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL NOTIFY YOU IF YOUR RETURN IS ACCEPTED OR DECLINED.
THIS PROCESS CAN TAKE UP TO 5-7 BUSINESS DAYS FROM THE DATE THE ITEM HAS BEEN DELIVERED.
PLEASE NOTE THAT REFUNDS CAN TAKE UP TO 2-5 BUSINESS DAYS TO APPEAR ON YOUR BANK ACCOUNT.
WE RESERVE THE RIGHT TO REFUSE RETURNS THAT DO NOT MEET THE ABOVE CRITERIA.